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Management system

Tiama is ISO:9001 v2015 certified and has focused its quality management system around the four pillars below:

  • Sustainability

    People

    Develop human capital and diversity to collaborate and perform

  • Sustainability

    Continuous improvement

    Increase the performance of our organization

  • Sustainability

    Sustainability

    Act in accordance with our ethical, social and environmental values

  • Sustainability

    Customer Satisfaction

    Become the unmissable partner of glassmakers

Commitments

Tiama aims to be exemplary and to do everything in its power to conduct its business ethically in all the countries in which it operates.

  • Sustainability

    Collaborators

    Development of knowledge of environmental issues.

  • Sustainability

    Suppliers

    Regardless of the countries in which they operate, respect of the Universal Declaration of Human Rights and the Declaration of Fundamental Principles and Rights of Labor

  • Sustainability

    Customers

    Strengthen maintainability, renovation and recycling

The 7 Principles of our Ethical Charter

  • 01

    Comply with applicable laws and regulations

  • 02

    Adopt an attitude of integrity

  • 03

    Fight against corruption and influence traficking

  • 04

    Respect our customers, suppliers and competitors

  • 05

    Protect our environment

  • 06

    Live and grow together

  • 07

    Protect Information

Any situation contrary to these principles should be reported to: alerteethique@tiama.com

ECOVADIS Certification

Aware of the human and environmental challenges facing society, Tiama is actively engaged in an CSR approach.

2021 : 1st evaluation, bronze medal award and development of an action plan for progress.

2022 : obtaining the gold medal for CSR performance. Tiama joins the TOP 5% of the top rated companies on ECOVADIS (out of 90 000).

Our contribution to the fight against climate change

Tiama contributes to the reduction of greenhouse gas emissions on its scale

  • In 2022: our CSR team and the company “WeCount”, during a climate promotion, achieved its 1st carbon footprint report internally.

    It is now working on developing a low-carbon strategy with the Executive Committee.

  • Our R&D teams design solutions especially in the hot end that optimize productivity and therefore energy spending of glass customers.

The work environment

Environmental issues were also placed at the center of the design of our new headquarters with:

  • Obtaining a BREEAM* Very Good Certification
  • Conservation of biodiversity on the site with vegetation adapted to local climatic constraints
  • Pro-Quality Living at Work: acoustic insulation, LED lighting and maximum use of daylight, air treatment center

*BREEAM Certification: International standard to assess the environmental impact of a building for a more ecological architecture.

RSE Actions

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Our philosophy lies in providing real-time recommendations and technical data to help our customers, the glassmakers, to deliver products with the required quality and to improve their productivity.


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Marketing Service
marketing@tiama.com
find us

Headquarters Lyon
215 Chemin du Grand Revoyet
69230 Saint-Genis-Laval

France

Tel. : + 33 4 37 20 15 00
Fax: + 33 4 78 07 94 50

Customer support

Tel. : + 33 4 37 20 15 80

service@tiama.com
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